{"id":8540,"date":"2021-10-21T13:05:06","date_gmt":"2021-10-21T11:05:06","guid":{"rendered":"https:\/\/edorteam.com\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/"},"modified":"2023-08-31T23:42:00","modified_gmt":"2023-08-31T21:42:00","slug":"online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr","status":"publish","type":"post","link":"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/","title":{"rendered":"New European directive on anonymous whistleblowing channel for companies"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;0px|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-left-text counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Contenido del art\u00edculo<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#European_Directive_on_Complaints_Channel\" >European Directive on Complaints Channel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#How_to_comply_with_the_law_in_your_whistleblower_channel\" >How to comply with the law in your whistleblower channel?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#If_your_company_were_to_suffer_a_security_breach_through_its_whistleblowing_channel_and_personal_data_were_to_be_leaked_it_could_be_fined_up_to_E600000\" >If your company were to suffer a security breach through its whistleblowing channel and personal data were to be leaked, it could be fined up to \u20ac600,000.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#These_are_the_requirements_that_every_reporting_channel_must_meet\" >These are the requirements that every reporting channel must meet:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#Your_online_whistleblower_channel_that_complies_with_the_European_directive_from_150_Eyear\" >Your online whistleblower channel that complies with the European directive from 150 \u20ac\/year<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#Why_a_web_form_does_not_make_the_same_function\" >Why a web form does not make the same function?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#Email_is_one_of_the_most_common_hackers_target_and_an_important_human_mistakes_source_Do_not_use_it_as_a_whistleblowing_channel_for_your_company\" >Email is one of the most common hacker&#8217;s target and an important human mistake&#8217;s source. Do not use it as a whistleblowing channel for your company.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#E-book_your_anonymous_whistleblowing_channel_as_required_by_law\" >E-book: your anonymous whistleblowing channel as required by law<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#Complies_with_European_standards_for_complaint_channel_with_Edorteam\" >Complies with European standards for complaint channel with Edorteam<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/edorteam.com\/en\/online-whistleblowing-channel-and-data-security-pay-attention-to-gdpr\/#Given_the_positive_effects_it_will_have_on_the_confidence_and_behavior_of_your_employees_the_sooner_you_implement_your_online_whistleblowing_channel_the_sooner_you_will_see_the_benefits_dont_wait_until_you_are_forced_by_law\" >Given the positive effects it will have on the confidence and behavior of your employees, the sooner you implement your online whistleblowing channel, the sooner you will see the benefits, don&#8217;t wait until you are forced by law!<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"European_Directive_on_Complaints_Channel\"><\/span>European Directive on Complaints Channel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>On 21st December, the obligation for all companies with more than 249 workers to have a complaints channel, as required by the European Parliament Directive of 23 October 2019, comes into force. By the end of 2023 it will be mandatory for all private and public companies with at least 50 employees, so most companies are already moving to purchase <strong>the best <em>whistleblowing channel<\/em><\/strong>software solution.<\/p>\n<p>On AEPD&#8217;s blog <a href=\"https:\/\/www.aepd.es\/es\/prensa-y-comunicacion\/blog\/privacidad-en-sistemas-de-denuncia-o-whistleblowing\" target=\"_blank\" rel=\"noopener\">last post<\/a>, they emphasize the importance of choosing a solution that respects the basic principles of data protection. Over the next few months, all kinds of solutions will be promoted to implement your own online reporting channel, you can even find<strong> free reporting channels<\/strong>, but&#8230; Who guarantees that they have the <strong>security and privacy measures required by law?<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_comply_with_the_law_in_your_whistleblower_channel\"><\/span>How to comply with the law in your whistleblower channel?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The most important thing is to <strong>preserve the anonymity and privacy<\/strong> of the complainant. The entire process can be handled internally and confidentially until it is resolved, but measures must be in place to ensure its integrity, which is why free whistleblowing channel software is not at all recommended.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span class=\"ez-toc-section\" id=\"If_your_company_were_to_suffer_a_security_breach_through_its_whistleblowing_channel_and_personal_data_were_to_be_leaked_it_could_be_fined_up_to_E600000\"><\/span>If your company were to suffer a security breach through its whistleblowing channel and personal data were to be leaked, it could be fined up to \u20ac600,000.<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span class=\"ez-toc-section\" id=\"These_are_the_requirements_that_every_reporting_channel_must_meet\"><\/span>These are the requirements that every reporting channel must meet:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>1<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>Guarantee the confidentiality of the identity of the complainant.<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>2<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>Designate a person, internal or external, as the person responsible for the complaints channel.<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>3<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>The person responsible must acknowledge receipt of the complaints filed, no later than 7 days after receipt.<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>4<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>Finally, the complaint must be responded to within a maximum period of 3 months from the issuance of the acknowledgment of receipt.<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>5<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>Access must be external to the corporate network because it is not just a tool for internal staff. Anyone related to the company should be able to report.<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>6<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; header_6_font=&#8221;|600|||||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>It must have the necessary measures to avoid security breaches, the most basic are:<\/h5>\n<ul>\n<li>\n<h6>To work on a secure connection protocole<\/h6>\n<\/li>\n<li>\n<h6>To be hosted on a private server which warrants safety measures.<\/h6>\n<\/li>\n<li>\n<h6>We recommend using an EU-based whistleblowing channel software, due to legislative differences that may exist in other countries.<\/h6>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#0073ce&#8221; custom_padding=&#8221;0px||0px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_duration=&#8221;800ms&#8221; animation_intensity_slide=&#8221;5%&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; width=&#8221;90%&#8221; max_width=&#8221;1800px&#8221; custom_margin=&#8221;0px||0px&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#0073ce&#8221; header_2_font_size=&#8221;1.6em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;12%|8%|12%|8%|true|true&#8221; header_font_size_phone=&#8221;34px&#8221; header_font_size_last_edited=&#8221;off|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Your_online_whistleblower_channel_that_complies_with_the_European_directive_from_150_Eyear\"><\/span>Your online whistleblower channel that complies with the European directive from 150 \u20ac\/year<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>With Edorteam you&#8217;ll a get totally safe and confidential whistleblowing channel solution.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/software-canal-de-denuncias-online-anonimo\/#tellamamos&#8221; button_text=&#8221;Ask for a trial&#8221; button_alignment=&#8221;right&#8221; _builder_version=&#8221;4.16&#8243; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#00ffaa 0%|#0073ce 100%&#8221; background_color_gradient_start=&#8221;#00ffaa&#8221; background_color_gradient_end=&#8221;#0073ce&#8221; background_image=&#8221;https:\/\/edorteam.com\/wp-content\/uploads\/software-canal-denuncias-whistleblowing.png&#8221; background_size=&#8221;contain&#8221; custom_padding=&#8221;|||&#8221; link_option_url=&#8221;\/software-canal-de-denuncias-online-anonimo\/#tellamamos&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; background__hover_enabled=&#8221;on|hover&#8221; use_background_color_gradient__hover=&#8221;on&#8221; background_color_gradient_start__hover=&#8221;rgba(0,255,170,0.5)&#8221; background_color_gradient_end__hover=&#8221;rgba(0,115,206,0.75)&#8221; background_color_gradient_overlays_image__hover=&#8221;on&#8221; background_blend__hover=&#8221;multiply&#8221; background_color__hover=&#8221;&#8221; background_enable_color__hover=&#8221;off&#8221; background_color_gradient_stops__hover=&#8221;rgba(0,255,170,0.5) 0%|rgba(0,115,206,0.75) 100%&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; height=&#8221;250px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Why_a_web_form_does_not_make_the_same_function\"><\/span>Why a web form does not make the same function?<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Until now, a whistleblowing channel could be a phone number, email or web form, but <strong>these channels do not fully guarantee the privacy of the complainant<\/strong> and have some risks. Let&#8217;s see why it is a bad idea:<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>x<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>In order to acknowledge and respond to the complaint, <strong>the complainant must provide some contact<\/strong> details (email, phone number or postal address).<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>x<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This obligation to disclose some contact data, even if only the person responsible for the channel knows it, <strong>may act as a deterrent<\/strong> to some people who are thinking about reporting.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|800|||||||&#8221; text_text_color=&#8221;#0073CE&#8221; text_font_size=&#8221;4em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>x<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The data sent by a web form <strong>is received on an email address.<\/strong> This is a <strong>data security risk<\/strong>, which could lead to a security breach, especially if the account is managed by more than one person.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Email_is_one_of_the_most_common_hackers_target_and_an_important_human_mistakes_source_Do_not_use_it_as_a_whistleblowing_channel_for_your_company\"><\/span>Email is one of the most common hacker&#8217;s target and an important human mistake&#8217;s source. Do not use it as a whistleblowing channel for your company.<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#0073ce&#8221; custom_padding=&#8221;0px||0px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_duration=&#8221;800ms&#8221; animation_intensity_slide=&#8221;5%&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; width=&#8221;90%&#8221; max_width=&#8221;1800px&#8221; custom_margin=&#8221;0px||0px&#8221; custom_padding=&#8221;0px||0px|&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;90%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#0073ce&#8221; header_2_font_size=&#8221;1.6em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;12%|8%|12%|8%|true|true&#8221; header_font_size_phone=&#8221;34px&#8221; header_font_size_last_edited=&#8221;off|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span class=\"ez-toc-section\" id=\"E-book_your_anonymous_whistleblowing_channel_as_required_by_law\"><\/span>E-book: your anonymous whistleblowing channel as required by law<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>We explain how does Edorteam&#8217;s <strong>whistleblowing channel software<\/strong>work.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/wp-content\/uploads\/EDORTEAM-canaldedenuncias.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download e-book&#8221; button_alignment=&#8221;right&#8221; _builder_version=&#8221;4.16&#8243; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#00ffaa 0%|#0073ce 100%&#8221; background_color_gradient_start=&#8221;#00ffaa&#8221; background_color_gradient_end=&#8221;#0073ce&#8221; background_image=&#8221;https:\/\/edorteam.com\/wp-content\/uploads\/software-canal-denuncias-online.jpg&#8221; custom_padding=&#8221;|||&#8221; link_option_url=&#8221;\/wp-content\/uploads\/EDORTEAM-canaldedenuncias.pdf&#8221; link_option_url_new_window=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; background__hover_enabled=&#8221;on|hover&#8221; use_background_color_gradient__hover=&#8221;on&#8221; background_color_gradient_start__hover=&#8221;rgba(0,115,206,0.5)&#8221; background_color_gradient_end__hover=&#8221;rgba(0,115,206,0.5)&#8221; background_color_gradient_overlays_image__hover=&#8221;on&#8221; background_blend__hover=&#8221;multiply&#8221; background_color__hover=&#8221;&#8221; background_enable_color__hover=&#8221;off&#8221; background_color_gradient_stops__hover=&#8221;rgba(0,115,206,0.5) 0%|rgba(0,115,206,0.5) 100%&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; height=&#8221;250px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Complies_with_European_standards_for_complaint_channel_with_Edorteam\"><\/span>Complies with European standards for complaint channel with Edorteam<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Our <strong>technical and legal professionals will guide you<\/strong> throughout the process and train your team in software usage&#8217;s best practices. In addition, you will have at your disposal your Edorteam consultant for technical support whenever you need it.<\/p>\n<p><strong><a href=\"#contacto\">You can count on us<\/a><\/strong> to guide you through this process not only because you are required to do so by law, but also to <b>grow your company&#8217;s ethical culture.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Given_the_positive_effects_it_will_have_on_the_confidence_and_behavior_of_your_employees_the_sooner_you_implement_your_online_whistleblowing_channel_the_sooner_you_will_see_the_benefits_dont_wait_until_you_are_forced_by_law\"><\/span>Given the positive effects it will have on the confidence and behavior of your employees, the sooner you implement your online whistleblowing channel, the sooner you will see the benefits, don&#8217;t wait until you are forced by law!<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>European Directive on Complaints Channel On 21st December, the obligation for all companies with more than 249 workers to have a complaints channel, as required by the European Parliament Directive of 23 October 2019, comes into force. By the end of 2023 it will be mandatory for all private and public companies with at least [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8479,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[106,262],"tags":[198,123,264,108,260,261,263],"class_list":["post-8540","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-protection-and-rgpd","category-whistleblowing-channel","tag-company-compliance","tag-data-confidentiality","tag-online-whistleblowing-channel","tag-prevention-of-criminal-risks","tag-regulatory-compliance","tag-secure-connection","tag-whistleblowing-channel-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New European directive on anonymous whistleblowing channel for companies<\/title>\n<meta name=\"description\" content=\"The new European directive and law makes it mandatory to have an anonymous whistleblower channel in companies with more than 50 employees. 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